[wahine]

Received a new laptop: hp pavilion zt3010US
MWXP Home Edition
Version 2002
Service Pack 1
Intel Pentium M
Processor 1500MHz
598 Mhz
512 MB of RAM

Success:
1) Hooked up via linksys to the net
2) Ran all WXP updates (14) as well as driver (3) updates
3) Removed Norton
4) AVG (** see below for issue)
5) Zone Alarm Firewall
6) Mail Washer
7) OE Set up and running
8) Shut down

Never was I asked to restart at anytime.

Issue:
AVG installed with success to the end... HOWEVER when I turned my notebook on the next day I XP tried twice to start then gave me an option to "restore to last know working settings" (something like that). This is the only way XP will restart with success.

XP starts and I am back to where AVG asks me to update however it does not work (yes I am online with success)

I have to begin install to repair and then I am back to running fine until I shut down or restart.

Anyone with help to offer?

I've gone back/forth with AVG via email and they have not been able to help me. They are willing to give me my money back but I'd rather have a working AVG anti-virus.

I've been on with HP and since the issue doesn't happen if I remove it they cannot help me either since it is directly linked to the AVG.

Any help would be greatly appreciated. I'm almost to the point of restoring since it was probably something I did. BUT what did I do wrong here?

TIA

 

[putasolution]

Go to C:\Program Files\Grisoft\AVG\6.0

Find the following file

url.ini

Right click it and click rename
call it urlold

Now open Notepad
(Go Start | Run Type in Notepad)

Copy and Paste the following in green to Notepad

[SERVER_NAME]
1=free.grisoft.cz
2=ftp.grisoft.com
3=www.grisoft.com

[SERVER_URL]
1=http://free.grisoft.cz/softw/60/fe
2=ftp.grisoft.com/pub/softw/60/fe/
3=http://www.grisoft.com/softw/60/fe/
Actual URL=3


Click File | Save As
Change Save as Type to All Types
Give the file the Name of url.ini
(note case)
Save the file in same folder that you changed the first file
(c:\Program Files\Grisoft\AVG\6.0)

Right click the AVG Icon in the System tray and click Exit

Now go to Start | Programs | AVG 6.0 for Windows | AVG Console to restart AVG

Double click to open the console,
Click Update Manager
You should now have THREE choices to choose from as your download site

 

[wahine]

Hiya! I am using AVG7... will this matter?

 

[putasolution]

Could you do me a favour?

open url.ini in AVG 7 using notepad, copy and paste the contents to here?