hello, I turned on my computer today and was faced with a blue screen that says “your pc/device needs to be repaired the application or operating system couldn’t be loaded because a required file is missing or corrupted”. It won’t stay on longer than 2 minutes at a time too. I’ve tried almost everything to get my computer to boot. I can’t even reset my pc! Please help!
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Please click the link below for your operating system to download the TSG SysInfo Utility. Click on "Save File" then double-click the file to run it. Copy and paste the report in your initial post. Windows 7 and later (downloads a file named tsginfo.exe) | Windows XP (downloads a file named SysInfo.exe)
Hebest
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Automatic Repair Startup failure on Acer
hello, I turned on my computer today and was faced with a blue screen that says “your pc/device needs to be repaired the application or operating system couldn’t be loaded because a required file is missing or corrupted”. It won’t stay on longer than 2 minutes at a time too. I’ve tried almost everything to get my computer to boot. I can’t even reset my pc! Please help!
Attachments
From viewing your image, you appear to have a laptop.
If it is indeed an Acer brand, please advise us what the exact SNID number and serial number on it is.
What, if anything, did you do to it before this problem started?
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If it is indeed an Acer brand, please advise us what the exact SNID number and serial number on it is.
What, if anything, did you do to it before this problem started?
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According to those numbers, you have this Acer Nitro AN515-53 15.6" laptop which came with Windows 10 Home 64-bit and these specs:
Intel Core i5-8300H 2.30 GHz processor
8 GB DDR4 RAM
256 GB solid state drive
NVIDIA GeForce GTX 1050 Ti graphics
1280 X 720 built-in webcam
4-cell 3320mAh Lithium-Ion battery
135W power adapter
Since none of us are there to determine if it's a hardware issue or a software issue with your laptop, you should make use of these 2 webpage links:
Contact Acer
Repair My Acer
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Intel Core i5-8300H 2.30 GHz processor
8 GB DDR4 RAM
256 GB solid state drive
NVIDIA GeForce GTX 1050 Ti graphics
1280 X 720 built-in webcam
4-cell 3320mAh Lithium-Ion battery
135W power adapter
Since none of us are there to determine if it's a hardware issue or a software issue with your laptop, you should make use of these 2 webpage links:
Contact Acer
Repair My Acer
---------------------------------------------------------------
You could also try the steps here :- http://woshub.com/windows-8-winload-efi-is-missing-or-damaged/
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