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Audio output device

706 Views 1 Reply 2 Participants Last post by jenae, Jul 12, 2017

stassi

Discussion Starter · Jul 12, 2017

I tried to uninstall and reinstall software, I even got on drivereasy.com and updated everything and my sound still isnt working and it says no audio output device is installed. I have 3 lectures I have to listen to and complete by sunday so i really need this fixed, feel like i have done everything i can to try and fix it but any help would be much appreciated thanks.

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jenae

· #2 · Jul 12, 2017

Hi, you are best served by getting your drivers from the manufacturers site rather then relying on a third party util.

Did your sound work previously, and did it stop hence the need to get new drivers?

Lets see if windows recognizes your sound device. Go to search and type:- command prompt, search will return command prompt, right click on this and select "run as administrator" an elevated cmd prompt will open copy and paste the below cmd into the prompt window:-

wmic sounddev get Caption, DeviceID, PNPDeviceID, Manufacturer, status /Format:List > 0 & notepad 0

Press enter, please post the notepad outcome here.

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