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Audio crackle under certain conditions and worsening

599 Views 6 Replies 4 Participants Last post by  TheUrbanGoose
About a year ago I got some Sennheiser HDR 175, connected to my PC via it's optical cable.
While using them I noticed an occasional audio pop, nothing major.
Then over the course of maybe 3 to 6 months the issue got progressively worse, and the occasional pops started changing into an all-out crackle. I thought it was interference from somewhere since they're wireless so I payed it no attention.
Two months ago I got myself a set of Beyerdynamic DT-770 with a FiiO K5 pro AMP/DAC combo connected via USB.
They ALSO crackled, but way more intensely, like unlistenable.
I also got a 3090 about a month ago and since then even my Speakers, which I've used for probably 5 years already with no issues. They're connected via AUX.

Also, the crackle kinda appears and disappears depending on what I am doing.
It's perfectly fine most of the time, but there are certain things that trigger it, like playing specifically Cities Skylines or being in a Discord call.
The Discord call thing is REALLY weird, because it only really seems to happen in a private server a friend and I use to VC and play games, and the crackle gets amplified when I start touse Discord's screen share function.

In case it matters here's a full list of my (relevant) PC components:

  • CPU: Ryzen 9 3900X
  • RAM: 4x Corsair Vengance RGB 16 GB
  • Motherboard: MSI MPG X570 Gaming Edge WiFi
  • GPU: RTX 3090

And my audio devices:
  • Razer Leviathan Soundbar & Subwoofer connected via AUX
  • Sennheiser HD 175 connected via optical
  • FiiO K5 Pro AMP/DAC combo

I have tried googling the issue, but of course I found nothing and I'm at a total loss of ideas.
Thanks in advance for any help!

Edit for clarity: ALL my audio devices crackle, depending on what I'm doing. Some more than others, but all of them crackle.
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Try uninstalling and re-installing your audio drivers. If this doesn't help, your motherboard's sound module may have been damaged by a component failure or static discharge at some point. This happened to mine via a static discharge through my wired headphones. I solved my problem by installing a dedicated sound card and connecting my headphones directly to it. I actually got much better sound as the sound card (Asus Xonar DG) had an integral headphone amplifier.

There is also a possibility of electronic interference coming from either your motherboard or some other device attached to it. I've never been able to get decent sound from my front-panel headphone jack because its wiring is cheap and not shielded. I can actually hear my mechanical hard drive spin up through headphones attached to it. Front-panel jack audio interference is a common problem.

Headphones also can receive interference from external sources. I once had a headset/microphone connected to my landline telephone that played the local radio station in the background. Something in its circuitry was doing a pretty good job of being an old-fashioned crystal AM radio receiver. When I was a kid, one of my friend's mothers had a stove that played the local country music station from one of its burner coils.

When I was living in an apartment building and was still using a CRT monitor, the image would go crazy every time the lady in the apartment above me ran her sweeper overhead.

Speaking of interference. How long is your hair and how dry is it in your computer room? You may be causing the static yourself. I have to go barefoot when at my computer desk. If I wear shoes or socks I'm just asking for a static discharge. That's how I lost my motherboard's sound module in the first place.
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Is your Windows install up to date? There was an update that dealt with headphones about a year ago.

Try uninstalling and re-installing your audio drivers. If this doesn't help, your motherboard's sound module may have been damaged by a component failure or static discharge at some point. This happened to mine via a static discharge through my wired headphones. I solved my problem by installing a dedicated sound card and connecting my headphones directly to it. I actually got much better sound as the sound card (Asus Xonar DG) had an integral headphone amplifier.

There is also a possibility of electronic interference coming from either your motherboard or some other device attached to it. I've never been able to get decent sound from my front-panel headphone jack because its wiring is cheap and not shielded. I can actually hear my mechanical hard drive spin up through headphones attached to it. Front-panel jack audio interference is a common problem.

Headphones also can receive interference from external sources. I once had a headset/microphone connected to my landline telephone that played the local radio station in the background. Something in its circuitry was doing a pretty good job of being an old-fashioned crystal AM radio receiver. When I was a kid, one of my friend's mothers had a stove that played the local country music station from one of its burner coils.

When I was living in an apartment building and was still using a CRT monitor, the image would go crazy every time the lady in the apartment above me ran her sweeper overhead.

Speaking of interference. How long is your hair and how dry is it in your computer room? You may be causing the static yourself. I have to go barefoot when at my computer desk. If I wear shoes or socks I'm just asking for a static discharge. That's how I lost my motherboard's sound module in the first place.
I've reinstalled the drivers already, and nothing changed. The crackle feels digital rather than analogue. It's more like a sequence of pops, rather than what I'd expect an analogue crackle to sound like. Sometimes it also sounds a bit like a crackling record. I do believe it could be the sound chip on my motherboard, as the crackle sounds exactly the same on all three audio devices, and they're all connected via different ports, again one via optical, one via rear-panel AUX and one via USB.
If it is the chip, I'm still confused as to why the interference is so situation based (i.e. playing certain games and/or being in a specific discord voice call)


If needed

RS175 Manual > https://media.graphassets.com/0tLcweVRYuGQOSVx9aSA read the Troubleshooting section
I may not have been clear enough in the original post, the crackle is on all three of my audio devices.


Is your Windows install up to date? There was an update that dealt with headphones about a year ago.

Yes, while I am sticking with Windows 10, I do make sure to regularly update.
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We had a computer with the same type of issue. We even did a motherboard exchange and the issue persist as well as the drivers being updated. We ended up doing a clean install of Windows and that resolved the issue.
Alright so I had the opportunity to do a board swap a bit more than a month ago, and I can happily say the crackle is completely gone. I assume the audio hardware on my old motherboard was dying. Thanks again for the replies!
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