It has the indications of either
1. A failing drive - hard drive on which windows is installed
2. Faulty ram
3. If you are unlucky a fault on the system board or other hardware
I suggest you start with a drive check
Boot the laptop from a windows 10 installation usb made from here
https://www.microsoft.com/en-gb/software-download/windows10
obviously you will have to make it on another computer
That presumes you can either use one time boot options on post or change boot in BIOS to usb
When you have it booted from there -
repair your computer
troubleshoot
advanced options
command prompt
When you get to the prompt
establish the driver letter that has windows directory in it
IT IS NOT always lettered C drive at the cmd prompt from the installation media
You will note that the cmd prompt window is at an X prompt
When you have established the drive letter
run the cmd
chkdsk C: /r
That is of course
If you have established that the drive letter is C
see here for how to check
https://support.microsoft.com/en-gb...ry-environment-winre-to-troubleshoot-common-s
1. A failing drive - hard drive on which windows is installed
2. Faulty ram
3. If you are unlucky a fault on the system board or other hardware
I suggest you start with a drive check
Boot the laptop from a windows 10 installation usb made from here
https://www.microsoft.com/en-gb/software-download/windows10
obviously you will have to make it on another computer
That presumes you can either use one time boot options on post or change boot in BIOS to usb
When you have it booted from there -
repair your computer
troubleshoot
advanced options
command prompt
When you get to the prompt
establish the driver letter that has windows directory in it
IT IS NOT always lettered C drive at the cmd prompt from the installation media
You will note that the cmd prompt window is at an X prompt
When you have established the drive letter
run the cmd
chkdsk C: /r
That is of course
If you have established that the drive letter is C
see here for how to check
https://support.microsoft.com/en-gb...ry-environment-winre-to-troubleshoot-common-s