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Asus X751LAV BIOS settings loop

2840 Views 60 Replies 2 Participants Last post by  Macboatmaster
My laptop recently got a blue screen of death :( and said Bad config info. I researched on what to do and one of the solutions were to restore to the last restore point I did this and when I came back everything looked fine but everything was working soooo slow. For example, I would open google chrome and this would open 20 minutes later. I right click a software and the options show up like 10 minutes later. I tried factory resetting my pc and it would take a lot of time just to get to the black screen to say resetting pc 3% only to restart and act like as if nothing happened and like I just started my laptop. I closed my laptop took out the cords (can't take out the battery as it is inside) and waited. Then after like 5 minutes I connected and restarted, this showed me the bios settings. I didn't click any buttons at all when it was starting up. I tried clicking save and continue only for it to restart and go back to bios setting. I tried everything. Clicking reset to default and save and continue. Still didn't work. I'm thinking about installing windows 10 through a usb. Thank you for any help.
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It has the indications of either
1. A failing drive - hard drive on which windows is installed
2. Faulty ram
3. If you are unlucky a fault on the system board or other hardware

I suggest you start with a drive check
Boot the laptop from a windows 10 installation usb made from here
https://www.microsoft.com/en-gb/software-download/windows10

obviously you will have to make it on another computer

That presumes you can either use one time boot options on post or change boot in BIOS to usb

When you have it booted from there -
repair your computer
troubleshoot
advanced options
command prompt

When you get to the prompt
establish the driver letter that has windows directory in it
IT IS NOT always lettered C drive at the cmd prompt from the installation media
You will note that the cmd prompt window is at an X prompt

When you have established the drive letter
run the cmd
chkdsk C: /r
That is of course
If you have established that the drive letter is C

see here for how to check
https://support.microsoft.com/en-gb...ry-environment-winre-to-troubleshoot-common-s
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Will I have to re-enter my windows license key. If so, I don't have it written and have to check in control panel. I can't do this as I am stuck in bios.
No you will not have to enter the licence key and in any case even if you did it is not in Control Pnnel
It has the indications of either
1. A failing drive - hard drive on which windows is installed
2. Faulty ram
3. If you are unlucky a fault on the system board or other hardware

I suggest you start with a drive check
Boot the laptop from a windows 10 installation usb made from here
https://www.microsoft.com/en-gb/software-download/windows10

obviously you will have to make it on another computer

That presumes you can either use one time boot options on post or change boot in BIOS to usb

When you have it booted from there -
repair your computer
troubleshoot
advanced options
command prompt

When you get to the prompt
establish the driver letter that has windows directory in it
IT IS NOT always lettered C drive at the cmd prompt from the installation media
You will note that the cmd prompt window is at an X prompt

When you have established the drive letter
run the cmd
chkdsk C: /r
That is of course
If you have established that the drive letter is C

see here for how to check
https://support.microsoft.com/en-gb...ry-environment-winre-to-troubleshoot-common-s
It says windows has scanned the file system and found no problems. What should i do next?
There is no need to quote back all my post
Please type in the box that appears AFTER my post, not buy clicking reply on my post

Did you check please which lettered drive windows was on as I indicated
a common mistake is to simply run the cmd at the x prompt - without the letter
eg chkdsk /r
in which case it will simply check the ram drive and complete in seconds
OR to run it on the cmd shown without checking that C is the windows drive
I typed in exactly this chkdsk C: /r
Please read my post again
DID you check that windows was ON C drive
the letter often changes in the recovery environment command prompt at the X prompt
Because it is C when in windows does not mean it is C on the recovery prompt

When you get to the prompt
establish the driver letter that has windows directory in it
IT IS NOT always lettered C drive at the cmd prompt from the installation media
You will note that the cmd prompt window is at an X prompt
see here for how to check
https://support.microsoft.com/en-gb...ry-environment-winre-to-troubleshoot-common-s
No it wasnt on c drive it saidsomething like X prompt
I know the prompt was an X prompt = the X is a drive created in your ram to use as the cmd prompt when booting from the install media
Have you followed the LINK instructions I sent originally and have just resent in my last post - to establish the letter to use on the chkdsk cmd
Im confused on what I should do after reading the link. I also notice that when I looked at my partitions, it says I have 951 gb unallocated space. Is that normal?
No it means it is not seeing the files on the drive
You type at the cmd prompt
bcdedit

as here on the link
At the command prompt, run the following command by using BCDEdit command-line options to identify the drive letter of the system volume:

BCDEdit

In the Windows Boot Loader section, the drive letter of the system volume is displayed next to "osdevice." (For example, D:)
When i type bcdedit at the cmd it says the boot configuration data store could not be opened The request system device cannot be found.
At the command prompt type
C:
and press enter
if the prompt now changes to
C:\>
at this prompt type
dir
and press enter

does the list contain the entry
windows
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I'm at school right now but before I selected the c: and checked it's space it said 8 gb which is my flash drive.
Well as I said, the letter in the recovery cmd prompt for drives is not always the same as it is in windows
When you get home try
D:

I do not really know what procedure you adopted after the system restore when you say you did a factory reset
Or what make your laptop is and what OS it originally came with when new
However taking a Dell as an example and it is the SAME for all laptops with factory reset, albeit the procedure for invoking the factory reset may be different

If your laptop came with Windows 7 for instance and you then upgraded that to 10, then a factory reset is going to take you back to 7 and ALL data on the drive is going to be deleted

A factory reset can take quite sometime, up to an hour and the laptop will restart a number of times

This MAYBE what has occurred and if you interrupted the process believing that it had failed you could end up with the situation you now have

See this for an explanation. This is for a Dell so it is only an example
https://www.dell.com/support/articl...tall-windows-10-on-your-dell-computer?lang=en
See under the heading
Reinstall Windows 10 to the Dell factory image using the Windows Recovery Environment (WinRE)

YOU MAY consider it easier, although of course all your data will be lost to make a clean install of 10 from the USB pen
Boot the computer from that and follow the procedure here
IT IS IMPORTANT to delete ALL partitions on the drive and the install will automatically create the necessary partitions
https://www.tenforums.com/tutorials/1950-clean-install-windows-10-a.html

YOU will not need a product key
Windows 10 will have been registered on the Microsoft activation servers and will activate online

NOTE If you wish to continue to try to recover without proceeding to the clean install then as a first step go back to the repair your computer, troubleshoot advanced options
and this time try
startup repair

If it fails to repair on the screen that shows that message click advanced options and run it three times
as here
Run Startup Repair again:
Click/tap on Advanced options, and go to step 2 above. Sometimes it may take running Startup Repair up to 3 times and restarting the PC each time to fix the startup issue.

I DO NOT EXPECT THAT to succeed but you may wish to try all options before proceeding to a clean install
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Your reply would be appreciated - I believe you have seen my last post
Sorry, I come home at 4:00 and just got to my pc at 4:30. I tried to do the system restore but apparently can't because it couldn't find an image to restore from. Also, I would like to say that I don't care what was in my hardrive before as there wasn't anything really important in it. I just want my laptop to work, regardless of old files from before.
When I type in D: it says this device is not ready. When I try typing chkdsk D: /r it says cannot open volume for direct access.
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