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Discussion Starter · #1 ·
When I press the Finish button of the the Windows XP Pro (SP1a) Automatic System Recovery (ASR) Wizard to create a backup file along with the associated diskette, I get the error message:

The files for the recovery diskette could not be created.
The operation was aborted.

This is even before ASR goes through the usual steps of checking which volumes are mounted, creating the list of what's to be backed up, and doing the backup. It's only after the backup is completed that it would ask for the diskette to put the several files on there.

The diskette drive A: is working just fine. The Accessories > System Tools > Backup utility otherwise seems to be working just fine, for example, in creating a backup of the SystemState.

But five days ago I had no problem making an ASR backup set and associated diskette! So something has changed that caused this
different result.

I emphasize that this is with XP Pro, and not Home. And it worked before.

I've found nothing relevant in the Microsoft Knowledge Base -- just one article about the same error with ASR in but that's in XP Home, which doesn't actually support ASR.

I did find one thread in microsoft.public.windowsxp.security_admin about the same error with XP Pro, but the only suggestion there concerned moving the pagefile back to the system drive C:. My pagefile is already on C: and has always been there.

I can tell you this: I had installed Roxio Drag-to-Disk (formerly known as DirectCD) yesterday to use with a Plextor DVD writer. That is an extension to the file system that, to my surprise, added to Windows Explorer "local volumes" corresponding to the several non-Windows (in fact, Linux) partitions on my 2nd hard drive; and that installation also messed up my drive letters.

That much is now ostensibly repaired: I uninstalled Drag-to-Disk; deleted the Linux partitions; and reset the NTFS (and one FAT) partition letters to what they should be. Note that the drive letter for C: never changed, of course.

Any ideas or pointers?
--
Murray Eisenberg [email protected]
Mathematics & Statistics Dept.
Lederle Graduate Research Tower phone 413 549-1020 (H)
University of Massachusetts 413 545-2859 (W)
710 North Pleasant Street fax 413 545-1801
Amherst, MA 01003-9305
 

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Discussion Starter · #3 ·
The link you gave me at support.microsoft.com is the one I explicitly said was irrelevant, as it deals with ASR not being able to work with XP Home rather than XP Professional. (I found that KB article as Microsoft on the first search I did.)

In my original posting here I tried to emphasize that my problem was with XP Professional.

Thanks for trying to help, though.
 

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Was the system clean installed or upgraded from a previous version?
Do you have a retail version of XP or a OEM version of XP?

The only information I come across are the following:

1) Test from different user account
2) Ran system restore
3) Ran a repair
 
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