Discussion Starter · #1 ·
I recently bought my girlfriend a Dell Inspiron 1501 and it connects to wireless internet just fine. But at her own house, they use AOL, and I've tried to hook it up and it just won't work. She uses XP, by the way. AOL will install, but it won't find any access numbers. It says there's a Physical Connection error, and recommends 1) making sure the cable is plugged in, 2) restarted 3) trying again in one minute. Needless to say these asinine solutions didn't do anything. I looked around online and various people recommened uninstalling or repairing AOL Connectivity Services. Didn't work. According to the computer, the modem is working fine, and there's nothing wrong with the cable (I tried to same one that they use on their desktop that works fine), so what is this problem with a physical connection it talks about and how can I fix it? I believe the error message was 46-NPQE or something like that. Any help would be greatly appreciated!