Ok, I've searched and searched and I haven't found this one. When my father-in-law boots up his computer he gets this message "error loading C:windows\system\ctrlpan.dll" You can click on OK and it continues to load and he also receives the MSCONFD message. I see how to fix that. (Great work on that problem guys:up: ). I don't have his HJT log as of yet. I can get that tomorrow, but wanted to see what you thought so far. Thanks in advance for any ideas you may have at this time.