Verizon Samsung A10e recently updated to Android 11. Tried to use mobile hotspot feature. Laptop says I'm fully connected. The phone says the laptop is connected. The phone recognizes the correct IP & MAC addresses of the laptop. But no websites can be loaded. Windows Network Diagnostics troubleshooting couldn't identify the problem.. Task Manager shows laptop trying to send data, but no data is received other than the occasional 8 Kbps blip.
Also tried USB tethering. Same problem. Laptop says Connected. I can transfer files to and fro between the laptop and phone using copy and paste. But no internet for the laptop. Phone internet works just fine.
It has to be a problem with the A11 update because I have 2 laptops neither of which work and my friend came over and my laptop works great on his Android hotspot.
One final clue: the "MyIPaddress" ap on my phone shows a main or I guess public ip address that's apparently associated with the Verizon data server, and a local ip address. The latter I can successfully ping the latter but not the former from the laptop.
I have tried every possible solution I could find on Google, Reddit, Twitter, including factory reset. It is very mysterious. You guys are my last hope. Screeshot attached.