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22 Posts
Discussion Starter · #1 ·
I keep getting a message saying action canceled on part of web pages, the page will load, but a part of it where a ad or message is will have the action canceled message. perhaps may be related to java in some way as i can not access my pogo account.. one other thing is that I get red X's where I am sure there is suppose to be buttons of some sort. for example, to the right of where I am writing this there is a red x next to "close current tag" and another next to "close all tags" I am running a custom built PC using windows XP. I used hijackthis, and got the following results, could someone please advise me as to what I can do to fix this problom?

Thanks so very much...

Logfile of HijackThis v1.97.7
Scan saved at 7:00:01 PM, on 4/10/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
C:\Program Files\Executive Software\DiskeeperServer\DKService.exe
C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe
C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\Program Files\Yahoo!\Messenger\ypager.exe
C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
C:\Documents and Settings\hoffy.HOFFY-033SJCHHB\Desktop\HijackThis.exe

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINXP\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {ACB1E670-3217-45C4-A021-6B829A8A27CB} - C:\Program Files\McAfee\McAfee VirusScan\VSCShellExtension.dll
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINXP\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroCheck] C:\WINXP\system32\NeroCheck.exe
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINXP\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: QuickBooks 2002 Delivery Agent.lnk = C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) -

· Registered
16,832 Posts
I can't see JPG's or GIFS any more - red x - images missing - fuzzy images

Fuzzy images - go to the following registry key:

HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main

Right Click in the right pane and select New DWORD.

Create the DWORD UseHR and set its data value to 1 (number one).

(Taken from "Windows XP does not natively support High-DPI screens")

Can't see JPG's or GIF's - red x - images missing

Go to IE tools/internet options/advanced/multimedia. Ensure the option to show animations is turned on.

If you have just upgraded IE and you have Norton Internet Security installed reset your Personal Firewall Settings. If that doesn't work you will need to uninstall and reinstall NIS. AdSubtract also causes a problem.

Make sure your cache is not overfull or corrupt. Create new IE data folders as per this link.

It has recently been noted that if IE is set to 'auto-select' at view, encoding that some sites will not load graphics. Set your system to western european (windows) or western european (windows).

There are regular reports where people are unable to get graphics back despite our best efforts. This may be related to a corruption in the registry. The following is taken from a relevant knowledge base article:

"...If the problem [no graphics] is not resolved, a file or registry key required to display the Web page with the appropriate character set may be missing or damaged. To resolve this problem, restore Windows from a complete system backup or reinstall (or repair) Windows. If you are running Microsoft Windows Millennium Edition or Microsoft Windows XP, you may be able to resolve this issue without restoring or reinstalling Windows by using the System Restore utility to return your computer to a previous working state....

Note that in some cases you may also be able to resolve this problem by manually editing the registry. For example, if the 28591 String value is missing from the following registry key, a Web page that is encoded for the Western European (ISO) code page might not display any images:


The value for this registry key should be set to the name of the appropriate code page file in your Windows\System or Windows\System32 folder. For the Western European (ISO) code page, this value should be either Cp_28591.nls (Windows 98, Windows Millennium Edition) or C_28591.NLS (Windows NT 4.0, Windows 2000, Windows XP). For additional information about the character sets that are supported by Internet Explorer, visit the following Microsoft Web site:"

I don't know about you, but that means absolutely nothing to me. I suspect that a corruption within that key of the registry could also lead to IE losing encoding settings. So, if your encoding keeps changing, or you continue to be unable to see graphics despite your best efforts, I must repeat Microsoft's advice and ask you to repair/reinstall Windows.

*IF* you are an experienced computer user, and *IF* you are familiar with the registry I now have some txt files that can be converted to reg files and imported into Windows XP/NT4.0/2000 or Win98/ME. You must make sure that the NLS file referred to exists on your computer before importing the reg file.

Western European (ISO) encoding

Windows 98/ME

Windows XP/NT4.0/2000

Western European (Windows) encoding

Windows 98/ME

Windows XP/NT4.0/2000
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