[Emmylou42]

I upgraded to a. reader 8, it will not run I just get a message " has encountered a problem and needs to close" I run windows xp media. Where should I start?
thanks for any suggestions!

 

[Teck]

Is this a legal version?

 

[Frank4d]

Adobe Reader 8 is freely downloadable from Adobe.com.

 

[Teck]

Ohh Reader, I misread it.

 

[JohnWill]

Try uninstalling and take another run at it. I have it installed here on XP-Pro, seems OK.

 

[Emmylou42]

I did that a few times. Didn't make a difference.

 

[Frank4d]

I just installed it and opened a PDF (my mobo user manual). It runs fine, but I noticed when I scroll through the pages... Task Manager shows AcroRd32.exe memory usage increasing, finally stopping at 92,300 K. How much RAM do you have? (only guessing it could have something to do with your problem).

 

[JohnWill]

I opened a bunch of large PDF files, and the two tasks that are associated with Adobe Reader totaled 100mb or more at times, but when you stop scrolling, they drop back down to around 60mb and 25mb.

 

[Emmylou42]

I have 960MB Ram. This program won't even BEGIN to open before I get the error message...some setting I can check out in windows?

 

[Frank4d]

I had a similar problem with AutoCad 2006 and XP SP2. Solution for that problem was to add it the the list of excluded programs for Data Excecution Prevention (System Properties > Advanced > Performance Settings > Data Execution Prevention > Turn on DEP for all programs and services except those I select. Then Add, and browse to C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe).

 

[Emmylou42]

grrrr I did the DEP as adviced , that didn't help either.

 

[JohnWill]

You may want to consider uninstalling Adobe Reader 8 and then doing a repair of your installation.

How to Perform a Windows XP Repair Install

 

[40south]

Uninstall Adobe and try Foxit Reader-- Adobe is to big and cumbersome -- it's only a 1.5meg download compared to adobe which is about 64megs --foxit reader can be found here

 

[Emmylou42]

I loaded foxit reader. works like a charm so far. Thanks for saving my sanity

 

[40south]

Not a problem emmy - only to glad to help