If you have not upgraded to version 6 try downloading and installing it. I is wonderful and it should fix the problem.
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Please click the link below for your operating system to download the TSG SysInfo Utility. Click on "Save File" then double-click the file to run it. Copy and paste the report in your initial post. Windows 7 and later (downloads a file named tsginfo.exe) | Windows XP (downloads a file named SysInfo.exe)
Acrobat iehelper
i seem to have to end task on Acrobat iehelper.exe everytime i shutdown. Anything suspicious about this or any possible fix?
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I actually have 6.0, but i'll try to reinstall it
An un-install should be done first before re-installing it.
i uninstalled it and reinstalled it, problem still occurring. adobe 5 is not on my computer, it had been uninstalled before i put 6.0 on the computer
You should be able to remove the previous adobe using this:
Make sure you backup the registry before editing.
Select Start > Run
In the Open: line type regedit and press Enter.
Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
The Add/Remove Programs list is built from the keys listed beneath the Uninstall folder.
Locate the key for the program that has been uninstalled, right click the key and click Delete.
Be very careful. Once the key has been deleted it's impossible to use Add/Remove Programs to uninstall if you make an incorrect selection
Make sure you backup the registry before editing.
Select Start > Run
In the Open: line type regedit and press Enter.
Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
The Add/Remove Programs list is built from the keys listed beneath the Uninstall folder.
Locate the key for the program that has been uninstalled, right click the key and click Delete.
Be very careful. Once the key has been deleted it's impossible to use Add/Remove Programs to uninstall if you make an incorrect selection
1 - 6 of 6 Posts
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