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Acer nitro 5 not booting up

1541 Views 3 Replies 2 Participants Last post by Macboatmaster, Mar 14, 2022

Boiarmin

Discussion Starter · Mar 14, 2022

My Acer nitro 5 (AN515-55-73HX) doesn't boot up when I turn it on.
It's not charging problem. I can hear it's fan working a little at first but then it stops and screen doesn't work. Connecting it to an external monitor didn't help either.
I also connected a bootable USB to see if it shows any reaction but it didn't recognize the USB at all (USB shows a blue light when it's connected to somewhere)
About 2 weeks before this happened I plugged in a keyboard dongle and it stuck there. I couldn't get it out so I just let it be there.
Can that be the problem?
The laptop is still under warranty but it takes about a month for them to fix it...

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Macboatmaster

· #2 · Mar 14, 2022 (Edited)

As you say it is under warranty, that course is the best.
How successful you will be with the jammed keyboard USB - I am unsure, but you will not know until you try

You do not list what you have tried
1. Is to check the AC adaper if it is NOT clicked in place, then it may produce the problem you have

2. How to reset battery in Acer Nitro 5 model :AN515-55 ?? - Acer Community

3. If those methods do not work, rather than attempting any dismantling I strongly recommend the referral under warranty

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Boiarmin

Discussion Starter · #3 · Mar 14, 2022

Macboatmaster said:
As you say it is under warranty, that coure is the best.
How successful you will be with the jammed keyboard USB - I am unsure, but you will not know until you try

You do not list what you have tried
1. Is to check the AC adaper if it is NOT clicked in place, then it may produce the problem you have

2. How to reset battery in Acer Nitro 5 model :AN515-55 ?? - Acer Community

3. If those methods do not work, rather than attempting any dismantling I strongly recommend the referral under warranty

Ok, thank you for you help

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Macboatmaster

· #4 · Mar 14, 2022

Thank you for the reply
Please let us know how it goes.

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