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2FA lockout

1986 Views 2 Replies 2 Participants Last post by  quandaledingle
In short: I will most likely be facing a Discord account deletion.

So I was trying to log into Discord and I have 2Fa enabled but unfortunately the device that hosted Google Authenticator spontaneously broke so I can no longer access it. I redownloaded it onto my new device but apparently I need to import my existing account in order to use the codes for Discord and the only way to do that is to scan a QR code from the old device which is obviously out of the question. I have tried everything from attempting to reset my password to checking every single device in the household that has ever had Discord just in case I was still logged into one. No matter what I do it just takes me back to the prompt for a 6 digit authentication code or 8 digit authentication code, which I unfortunately never saved because I didn't even know that option existed and well I wasn't anticipating a spontaneous device breakdown which would result in complete account lockout. The authentication codes can only be found on my old device and the backup codes can only be found from my Discord account both of which I cannot access. They do not seem to offer any way around entering either of these codes, not by email or text or anything, and I have even emailed them myself to which they basically told me that account deletion seems to be the only option. Now before anyone asks, yes I have checked my files for a txt file of the backup codes, no I have never screenshotted or otherwise recorded them, and yes I have made sure I am not currently signed in on any other device, yes accessing my old device is completely out of the question. So I am pretty sure there is no way for me to login to Discord without those codes, but if anyone has any idea, please help me!

Earlier I mentioned how I had reinstalled Google Authenticator onto my new device which turned out to be a fruitless endeavor because I need to transfer my account from my old phone to access the necessary codes, and the only way to do that is to scan a QR code from my old device (obviously not gonna happen), throwing me into an endless loop always leading back to my old, inaccessible, device. Now if I am correct about requiring either an authentication code or a backup code in order to get back into my Discord account, then getting my old Google Authenticator account onto my new device seems like my last hope. There does not seem to be any way around scanning the QR code from my old device either but just in case does any one know a way to access the old Google Authenticator accounts?

TL;DR: Is there a way to login to a 2FA-enabled Discord account without the authentication/backup codes? And, if not, is there a way to import Google Authenticator accounts from an inaccessible device?

Thank you :)
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Is google your authenticator? If so, you can use it without your old device. I actually have it installed on several devices for the same accounts that asks for it. Just install the app on the new device,

Step One: Install the Google Authenticator on the new device. Simply install the app from the Google Play Store as you would any other app.
Step Two: Head over to the two-step verification web page and click Move to a different phone. Select Android from the list and click Continue. A barcode will appear.
Step Three: Open the Google Authenticator app on your new device and tap Begin setup. In the next window, tap Scan a barcode (if you're prompted to install a barcode scanner, do this as well).
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I followed through with the steps however the codes that it gives me are for the Google account itself and not the Discord account that I used my gmail to sign up with. Thank you so much for the support though and I hope you have a nice day :)
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