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  1. Windows 10
    Hello again, My friend just brought over his notebook PC explaining that while browsing, he clicked on a link and his screen started flashing "You've been locked out of your computer." Upon rebooting, when he logs into his account, indeed his screen is black BUT... Even when the screen is...
  2. Windows 10
    First time I got this problem was 1 month ago. I thought this is because of playing genshin impact. Then 2 weeks later the bluescreen getting more frequent. The message changes everytime it happened. Recently, I got a notification that the real-time protection on windows defender was turned off...
  3. Virus & Other Malware Removal
    Hello everyone, I just have a question about removing some annoying malware on my pc. So I’ve recently noticed a huge drop in performance and my CPU usage is extraordinarily high, also there’s A LOT of svchost running when there wasn’t in the past. Did some research and it’s something called...
  4. Windows 11
    Hello everyone. It has been a few months that all my accounts are getting constantly hacked. I believe it is caused by something I downloaded (that I deleted since). Some of my accounts such as Gmail or Steam keep getting hacked even after changing my passwords to more secure ones (on a...
  5. General Security
    So I have a all in one Hp pavilion. Using window 11. Yesterday I was online and all of a sudden the background went completely pitch black. I couldn't see anything but the one tab I had open not on full screen. I looked up causes "not concerned at that exact moment" about being hacked or a...
  6. Virus & Other Malware Removal
    So,long story short Some days ago i installed some unsucure software and got some problems with that. Someone got access to my facebook account and made some ads there. I solved that first problem, recovered my password but later on i got the same problem again. My train of thought took me to...
  7. General Security
    When connecting to an infected computer (with a virus or malware) via AnyDesk or TeamViewer without transferring any files, just accessing and mouse-controlling the remote infected computer, can the host device become infected?
  8. General Security
    Does anyone know if this sounds like malware or just a tech issue. My friend had downloaded a game, run it on their laptop and then transferred it over to their pc. it was a bin file. they were streaming at the time, once they clicked on the file (or maybe just cut and copied it to their...
  9. Virus & Other Malware Removal
    ok, so i have a lenovo laptop. it’s around 6 years old, and the past few days it’s been making a whirring noise. wasn’t too often at first, but now it’s all the time. to the point to where when i tried to open a browser on it just now, my cpu usage/memory/disk usage all shot up to like 70% each...
  10. Windows 10
    So, I was on some special sites(if you know what I mean) and I accidently clicked on a link to a website that directed me to something other than what I wanted. Ever since then. I have been having issues with my graphics card not displaying anything on my monitor. At first, I would be on Twitch...
  11. Virus & Other Malware Removal
    Hello folks, I require some assistance with an issue I have been attempting to resolve to no avail. I recently manually upgraded Windows on a laptop of mine because it refused to download any updates (error 0x80080005) and it even had all options of windows security Virus & Threat protection...
  12. Virus & Other Malware Removal
    My 7 year-old has installed random games on my computer and I don't know if I am just out of memory or if it has malware on it. Here are the specs: Tech Support Guy System Info Utility version 1.0.0.9 OS Version: Microsoft Windows 10 Home, 64 bit, Build 18363, Installed...
  13. Networking
    hp ethernet boot agent v11.4.1 copyright (c) 2000,2008 hewlett-packard development company, l.p. all rights reserved. the following configuration options were automatically updated: disk:1 disk:2 if you are running unix, you need to configure your system using the computer setup utility (f10)...
  14. Virus & Other Malware Removal
    Few days ago I had problems with Trojan and similar things. I got rid of them with Malwarebytes but now when I go in task manager I see that system is taking 30% of CPU. Dont know what to do or if I should be worried. Second picture I attached is where it takes me after I open file location...
  15. Hardware
    Hello I've built this PC several months ago and it worked fine for the first two months. Last month I've started encountering some problems with it. The PC would hard crash and restart at random, without a blue screen. This often happened opening applications that required voice input, such as...
  16. Virus & Other Malware Removal
    Amazon Locked scam question I recently accidentally clicked on a Amazon scam email that claimed that I was locked out of my account. Upon later inspection I realized that the message claimed to need my account info, and credit card info; but at the time i had been too hasty. however the link...
  17. General Security
    Hello. "Can malware spread through controller?" I read some articles about this but i didnt get any answer. Best Regards.
  18. Virus & Other Malware Removal
    Tech Support Guy System Info Utility version 1.0.0.9 OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit, Build 7601, Installed 20100215210402.000000-300 Processor: AMD Athlon(tm) II X4 630 Processor, AMD64 Family 16 Model 5 Stepping 2, CPU Count: 4 Total Physical RAM: 4 GB...
  19. Virus & Other Malware Removal
    Specs: Core i9 10900k (Unlocked) Dual RTX 2080 Tis 11Gb (each) 64gb of Trident Z Royale Asus ROG 1600 Thor Power Supply Windows 10 Home Maximus XII Extreme Mother Board (Quite an expensive rig so I would like to not have to...
  20. Virus & Other Malware Removal
    Hello! After installing a private server from a game called Aion, I've started getting these malware alerts by Windows Defender. I can't remove it through WinDefender, it keeps getting detected even after I click to remove it. The game is already uninstalled but malware stayed it seems. Please...
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