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  1. Hardware
    Have a Brother MFC-j6535DW. The only way to get it to print is to open the paper tray and "firmly" close it to get the print job to print. Once finished the next time I need to print I'm having to open and firmly reclose the print tray again. I've checked for debris and pressure dusted...
  2. Hardware
    Getting thin horizontal bands across all printouts from my Brother Hl-L3210CW laser printer. Things I've already tried with no improvement: thoroughly cleaning everything, replacing the toner, replacing the drum units. Both the toner and drum unit replacements have been off-brand, not genuine...
  3. Networking
    One of the printers I have that had a wireless connection to my Comcast gateway router, lost its connection last week for no known reason. I have tried numerous times to reconnect, but every time it tries to connect, it returns with “Connection NG”. I chatted with a Brother Customer Service...
  4. Hardware
    It won't print because it says there's not enough ink, but I know it is full because I just replaced it. When I took another cartridge out to compare it, it TOO now says that there's not enough ink in that cartridge, and it needs to be replaced, but I know that's not true.
  5. Hardware
    Greetings, About a month a program called HP Support Assistant showed a long list of updates that needed to be installed on my HP laptop so I let the various updates install. There was at least 15 or so updates that ran. After the updates my laptop could no longer print to my Brother...
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