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  1. Site Help, Feedback, & Announcements
    I just ran TSGinfo on my H-P desktop PC and may have found a bug. This is what it reported. -------------------- Tech Support Guy System Info Utility version 1.0.0.9 OS Version: Microsoft Windows 10 Pro, 64 bit, Build 18363, Installed 20190829045815.000000-360 Processor: Intel(R) Core(TM)...
  2. Virus & Other Malware Removal
    I was checking out some old photos from an SD Card on my PC, and suddenly Avast kept popping up with a tick sign saying: “Threat secured!” And I quickly checked my SD card and I couldn’t open the DCIM file!! From anger I immediately uninstalled Avast... how am I supposed to recover my files...
  3. Windows 10
    I had Avast Antivirus on my machine, I uninstalled it and when I want to get Win Defender back it says "Your virus and threat protection is managed by your organization." There is no organization, it's just me. Tech Support Guy System Info Utility version 1.0.0.9 OS Version: Microsoft Windows...
  4. General Security
    I need a way to choose for myself if a false positive is actually a false positive or not and that the only reason a program is flagged as a virus when it isn't is based solely on what it is for. Like an app for rooting a phone. Just because it helps me to then get rid of the bloatware on phone...
  5. General Security
    Hi I downloaded the latest version of Avira as suggested by Webuser magazine (using the link they printed in the magazine) as they said they had concerns about the fact that Avast (which I'm currently using) had sold users data to other companies. I realise that if they've sold my data, they've...
  6. Android Mobile Devices
    I would like to see what you guys think and which AV's you use, if any .
  7. Other Mobile Devices
    I have been using KIS on my smartphone for 3 years now, never flagged anything as I am pretty cautious, but it still feels good to know there is something behind me if anything wrong goes unnoticed. My friend uses the freeware version of avast security[which has most of the essential components...
  8. General Security
    Tech Support Guy System Info Utility version 1.0.0.4 OS Version: Microsoft Windows 10 Home, 64 bit Processor: Intel(R) Core(TM) i5-7400 CPU @ 3.00GHz, Intel64 Family 6 Model 158 Stepping 9 Processor Count: 4 RAM: 12196 Mb Graphics Card: Intel(R) HD Graphics 630, 1024 Mb Hard Drives: C: 918 GB...
  9. General Security
    When I start my laptop, in the taskbar from process tab, I found the disk is showing 100% and my laptop becomes slow. My antivirus sais it's OK. What's the problem?
  10. General Security
    Hi, I service PCs and after a fresh windows install I always add a free AV. For last 15 years (about) I usually go with AVG free antivirus. Lately I noticed that AVG is slacking especially for noticing bad file behavior. Could be the reason that Avast bought AVG last year. I found a new gem...
  11. General Security
    After downloading some files on Windows 10, I decided to scan them with Windows Defender and noticed something very odd about the scan results. For some reason, Windows Defender always doubles the total number of files scanned. I've tried this multiple times. If I scan 1 file, the result...
  12. General Security
    What would be a good Portable Antivirus? Doesn't need to have realtime feature or web blocking etc. etc. Just an on-demand virus/malware scanner. I want to use it as an extra "add on" for Windows Defender. It should have the option to install definitions offline and must not slow the computer...
  13. Virus & Other Malware Removal
    I recently used my friends flash in my laptop, after that I found some malware named exactly like my files so I tried to delete them but they came back again. after sometime it started infecting my other files my applications don't run their size turned into 0 KB. I tried to scan with avast...
  14. Networking
    Hi all, I have recently moved and have changed my internet to a 50Mbps plan. When I conduct a speed test on my main PC I can only reach 7Mbps, while all other devices can get 47-49Mbps. not sure whats choking my speed. Please help.. My PC Details are: Tech Support Guy System Info Utility...
  15. Networking
    I want to cancel Norton antivirus subscription and get money back. How to do that?
  16. Windows 10
    Hey all, First off thanks so much for taking the time to read this post! So, a few days back I got a rootkit virus on my laptop somehow, and I tried to troubleshoot with MalwareBytes to remove it, and I got a message saying to restart the computer, and the system got frozen WHILE restarting...
  17. All Other Software
    Folks, I'm currently using sophos antivirus software and it takes a very long time, 6-8 hours, to scan my pc looking for malware. Is there another software (free) that could speed up the process and is deemed reliable? Bob 0101 Tech Support Guy System Info Utility version 1.0.0.4 OS Version...
  18. Virus & Other Malware Removal
    Hey guys, I have a big problem, I had some malware/adware on my laptop. while trying to remove it using Adwcleaner and HitmanPro simultaneously, the task bar and desktop background disappeared. After restarting my pc I had no internet at all (no sign in the task bar, when clicking on network and...
  19. Windows 7
    I use a piece of software that according to the developer is not compatible with antivirus programs. And indeed I am experiencing some problems. I would like to write a macro to turn off my Norton Internet Security software with a single command before running the software in question and...
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